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Connector Retermination Service by TREOO

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Connector Retermination Service by TREOO

  • Fix damaged 2-Pin, MMCX or 3.5mm connectors

  • Solves intermittent one side no sound or both side no sound issue when the wire around the jack is adjusted

  • Upgrade your existing stock earphone/headphone connector

  • Shorten headphone cable to desired length or replace stock connector

  • Choice of Professional Grade Neutrik or Amphenol connectors

  • High-quality Oyaide SS-47 Silver Solder used for optimal signal quality

  • Earphone cable will be tested prior to retermination service

Please contact us at if your desired connector is not listed.


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When will you need to replace your 3.5mm plug/connector?

  • Preference for right angle / straight connector
  • Headphone cable too long / comes with 1/4" connector
  • Music cuts out on one or both sides, and comes back when the wire around the plug/connector is adjusted
  • Exposing internal wires near the plug/connector
  • Corroded plug/connector causing intermittent sound
  • Your toddler cut off the plug/connector jacks
Terms and conditions
  1. We are not responsible for the pre-existing damage on your earphones
  2. We will ensure that the connector/plug is professional soldered back onto the wire and will test for functionally and will inform you if the drivers is faulty
  3. In the event that the earphone/headphone is still experiencing a lack of sound after retermination, it is likely the driver is faulty and not the plug/connector and we will not be held responsible for the pre-existing status of your driver

How to send your broken earphones for repair.

  1. Walk in to drop off at our office
  2. Select to have our in-house courier pickup from you
  3. Send it by registered mail/courier:

    Treoo Group Pte. Ltd.
    69 Ubi Road 1, #08-28
    Oxley Bizhub
    Singapore 408731
Technical Specifications

Additional Information

Warranty Not applicable
Estimated lead time 1~2 Working Days
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