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Connector Retermination Service by TREOO

Connector Retermination Service by TREOO

  • Fix damaged 2-Pin, MMCX pin connectors, or 2.5mm / 3.5mm / 6.35mm jack connectors

  • Change connector terminations on your old cable to fit your new IEM

  • Solve intermittent sound issues when the wire around the jack is adjusted

  • Upgrade your existing stock earphone/headphone connector

  • Shorten headphone cable to desired length or replace stock connector

  • Various choice of Professional Grade connectors

  • High-quality Oyaide SS-47 Silver Solder used for optimal signal quality

  • Free assessment service if fault cannot be determined (Cable will be opened up to check internal wiring)

Please contact us at if your desired connector is not listed.


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When will you need to replace your earphone or headphone plug/connector?

  • Preference for right angle / straight jack connector
  • Headphone cable too long / comes with 6.35mm (1/4") connector
  • Connector is not compatible with your new IEM
  • Music cuts out on one or both sides, and comes back when the wire around the plug/connector is adjusted
  • Exposing internal wires near the plug/connector
  • Corroded plug/connector causing intermittent sound
  • Your toddler cut off the plug/connector jacks
Terms and conditions
  1. We are not responsible for the pre-existing damage on your earphones/headphones
  2. We will ensure that the connector/plug is professionally soldered back onto the cable
  3. We will test for functionality before and after the service and will inform you if any of the drivers is faulty
  4. In the event that the earphone/headphone is still experiencing a lack of sound after retermination, it is likely the driver(s) is faulty and not the plug/connector and we will not be held responsible for the pre-existing status of your driver
  5. Express Service provided all parts are available. Please enquire prior to ordering to be certain.

How to send your broken earphones for repair.

  1. Walk in to drop off at our office
  2. Select to have our in-house courier pickup from you
  3. Send it by registered mail/courier
Technical Specifications

Additional Information

Warranty Not applicable
Availability Available
Estimated lead time As quick as 1~3 working days
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