- Description
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Details
If there is no sound from your headphones/earphones, recabling may fix this problem if the fault occurs along any part of the existing cable. You may also consider our 'Connector Retermination Service' if the fault lies nearer to the end of the cable where to 3.5mm jack connector is.
You may also recable to improve the sound of your headphones/earphones compared with the original cable. The original cables typically used in the factory are of poor quality, so the drivers are not performing at optimal quality. The use of a better audio cable, with generally better electrical conduction will help achieve a much better sound.
Commonly asked questions. Here are the answers.
- If you are not sure if the recable can be done, drop us an email at info@treoo.com with the problem to check with us.
- Recabling fee will vary. It will depend on the cable used. It may cost more if it is more complicated to recable a particular model.
- If recabling cannot be done upon assessment, only recabling fee and cable fee is refunded.
- Choose to recable with LEAR based in Hong Kong for their years of experience dealing with such repair services.
Terms and conditions
- We are not responsible for the pre-existing damage on your earphones and headphones.
- Recabling may resolve loss of sound due to damaged cables.
- Repairs to be done specifically as per reported by you. We are not responsible for any loss of sound even after repair due to other underlying problems. Any complications that arise during or after the repair procedure shall be deemed to be an inherent issue before the point of repair.
- All recabling is done to the best of our ability.
- Our company shall not be liable for any injury, damage, loss, accident arising from the use of these repaired products at all times.
- We reserve the right to reject any repairs, restorations or modifications at any time.
Ways to send your headphones or earphones for recabling:
- Walk in to drop off at our office, or
- Select to have our in-house courier pickup from you, or
- Send it by registered mail/courier
Click here for our office address and how to get there.
- Technical Specifications
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Additional Information
Warranty 7 days (local) Availability Available Estimated lead time 4 to 6 weeks - User Reviews
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Quick Contact
Call us at (+65) 69807708 or WhatsApp: (+65) 87688418 from Mondays-Fridays 12pm~8pm (Saturdays 12pm~4pm by appointments only), or email to info@treoo.com.
(closed on Sundays & Public Holidays)
(closed on Sundays & Public Holidays)
Customer Service
TREOO.com is operated by Treoo Group Pte. Ltd., based in Singapore, South-East Asia. We are Singapore's largest authorised online retailer, dealer & distributor over 300 audio brands with full local warranty. We only sell genuine products, or your money-back.
Established since 2008, we're the trusted name to provide recommendations for Headphones, Earphones, Speakers, DAC/Amplifiers, Streamers, Cables and more for both portable and home setup. We also offer repair services, and custom monitors/cables for professional studio use. We will soon be handling audio products in the resale market on our Audio Mart concept. We know what's best for everyone, because we are audio enthusiasts ourselves. Not sure what product you need? We'd love to recommend value-for-money and performance products, so Think Audio. Think TREOO.com.
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